Company: Crescent Bank
As a great presenter and strategic thinker, you will lead improvements in our new hire training for the Loan Servicing and Lending divisions of the company and take ownership of enterprise level training.
This role is a fit for an for an organizational leader who is ready to elevate training programs to ensure accuracy and up to date training materials and instruction, nesting that mirrors performance requirements once in team setting, and ongoing development support training for employees who have shown inability to reach performance standards as well as support enterprise level training needs.
What we are looking for:
To be successful in this position, a person should be an excellent presenter with expertise in modern training tools, methods, and technology. This person will also be comfortable in an organizational leadership role working on high visibility projects. Excellent people and project management skills, strategic thinking ability, and the ability to focus on and meet department and organizational goals will lead to success.
About Crescent Bank:
Crescent Bank began in 1991 as a small New Orleans based community bank. Today, Crescent Bank has a presence nation-wide and is on a mission to leverage technology to provide auto lending and savings access to consumers who may not be served by other traditional banking products.
Crescent Bank prioritizes employee growth and advancement- both as employees and as individuals- through our core values and through the benefits we offer.
Our Core Values include: Be a Team Player, Continuously Improve, Do the Right Thing, Put the Customer First, & Take Ownership
We are proud to offer the following key benefits:
•Workplace flexibility for eligible positions
•All the insurance programs you’d expect- health, dental, vision, life, disability, + more
•Multiple types of paid time off
•Retirement program with company contribution
•Paid parental Leave
•Award-winning Wellness programs
•Payroll on Demand- access your pay when you need it most.
•Must have 7-10 years in training collection rep call center staff; 10 or more years in creating and delivering training curriculum; Management/leadership experience highly preferred
•Must have Bachelors or Master’s degree in related field or equivalent work experience; Training and/or Development certification a plus
•Must have knowledge of talent development and training best practices and current trends
•Must be able to develop a high performing team, align and deliver goals, lead change, and be an excellent communicator
•Must have advanced ability to confidently and professionally present to large audience, as well as provide one on one coaching training
•Must have ability to write at a professional technical level
•Must have ability to produce and present training materials concisely and for optimal delivery, development and retention
•Must have an influential style to present as a leader in the organization
•Must be able to project core values of organization in every aspect of work and work product
Equal Opportunity Employer/Veterans/Disabled