Instructional Design & Technology Analyst - Yum!

21 Mar 2022 12:26 PM | Lewis Martinez (Administrator)

Company: Yum!



Leverage best-in-class communication principles and training practices to curate content that enhances adaptive, self-paced, micro, social, and facilitated learning programs

Provide learning technology mentorship to global training teams to ensure optimal restaurant training experiences

Leverage both current and future training platforms/technologies using established instructional design principles and theory to ensure product integrity and legitimacy in a variety of modalities

Oversee the planning, implementation and tracking of specific short- and long-term projects as assigned by the L&D leadership

Support the research and application of emerging learning technologies and concepts

Demonstrate success in partnering, interacting with, and influencing key project stakeholders in coordination with L&D leadership

Influence positive learning outcomes by ensuring content meets audience needs

Minimum Requirements:

Effective January 3, 2022, KFC requires that corporate employees are fully vaccinated against COVID-19as a condition of employment, subject to reasonable accommodation as required by law. Proof of vaccination is required.


Bachelor’s degree in Instructional Design, Educational Technology, Education, or related field required

Master’s Degree preferred


2-4 years' experience in instructional design and/or learning program development across a variety of delivery methods

Experience in QSR or retail organization preferred

Ability to meet deadlines while juggling multiple priorities in a fast-paced environment

Self-motivated to achieve strategic learning goals that impact the business

Avid learner with a demonstrable growth mindset and passion for learning and teaching others

Excellent knowledge of training analysis, design, development, implementation, and learning evaluation

Demonstrated creativity in learning program design and development

Demonstrated success in collaborating with cross-functional teams

Ability to coordinate with key project stakeholders

Strong interpersonal, influencing, and communication skills

Future-focused with a passion for innovation, including desire to learn and adopt learning technology

Who is KFC?

KFC, a subsidiary of Yum! Brands, Inc. (NYSE: YUM.), is a global chicken restaurant brand with a rich, decades-long history of success and innovation. It all started with one cook, Colonel Harland Sanders, who believed in doing things “the hard way,” because nothing ever got done right by cutting corners. Hard work, hospitality and integrity are still core to our brand today.

While we’re grounded in our heritage, we’re always looking forward to the future and evolving to make it easier for our customers to enjoy our chicken. Through digital innovation, our goal is to make KFC available everywhere, implementing a frictionless & friendly experience leveraging scalable technology stack and standards and accelerating rollouts via multiple channels. And we’re growing… a new KFC restaurant opens somewhere in the world every six hours.

As we grow, KFC is committed to doing so responsibly through commitments like our 2025 global plastic packaging goal and the KFC Harvest program, which to date has donated over 82 million pounds of food to our local communities around the world. Our purposes is feeding people’s potential, whether that means helping team members get through school, turn their passion for fried chicken into a career, or being a positive force in our communities. We fight inequality and believe in all people. Everyone has a seat at our table: from millionaires to truck drivers, to our more than 800,000 Team Members, to our customers around the world, KFC treats everyone like family.

Our people are what make us distinctively KFC, and we value every opportunity to celebrate the unique perspectives and backgrounds they bring to our company.

Apply here:


14070 Proton Rd. - Suite 100
Dallas, TX 75244


Phone: 972-233-9107 ex. 224

Fax: 972-490-4219

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