Manager of Learning, Development & Engagement - City of Garland

09 May 2023 12:19 PM | Lewis Martinez (Administrator)

Company: City of Garland


Position Summary

Serve as the citywide champion of learning, development, engagement and change initiatives reflective of current and future organizational needs. Responsible for working with City stakeholders and partners to identify, develop, and implement strategies for attracting and retaining an engaged and diverse workforce.

Essential Job Functions


Build relationships with education and development partners in support of learning initiatives

Identify leadership and other core programs to improve business acumen and supervisory skill sets

Develop, deliver and evaluate learning programs and job aides via instructor-led or on-line platforms

Serve as the primary work stream lead for the city’s learning, performance and talent platform (Workday), ensuring that content is maintained and relevant


Develop and guide organization-wide initiatives in the areas of succession planning and talent review.

Provide MBTI or similar assessments focused on leadership development, team building, etc.

Identify coaching partnerships and support for newly promoted leaders or other high potential employees

Establish citywide framework in support of mentoring, apprenticeship, internship and volunteer initiatives


Develop key performance indicators related to organizational culture through employee surveys, focus groups or other forums

Guide employee programs and events focused on engagement, recognition and workplace culture

Change Management

Assess and monitor the organizations readiness for change, identifying risks and interventions in support of current and future initiatives.

Build ambassadorship across the organization through departmental and topical SMEs.

Develop targeted campaigns and communications to engage employees through resource groups, activities, etc.

Minimum Education & Work Experience

- Bachelor’s degree in business administration, organizational development, change management, human resource management, or related business discipline

- Demonstrated understanding of adult learning, development and change management methodologies

- 2 or more years of managerial experience

- Expert-level proficiency in Microsoft PowerPoint, Word and other design tools

Or equivalent professional experience may be considered for substitution for the required degree on an exception basis

Preferred Knowledge - Abilities & Skills


Master’s degree in business administration, organizational development, change management, human resource management, or related business discipline

Formal education or certification in learning and development, change management, organizational development or related methodologies

5 or more years of managerial experience

Knowledge, Skills & Abilities

Ability to leverage prior experience and adapt quickly to the changing work environment

Excellent facilitation, writing, verbal, and interpersonal communication skills

Demonstrated competence in organizational change, strategies, analysis and professional relationship building

Dynamic skills in public speaking and ability to effectively present and be seen as a credible partner to key stakeholders

Proven project management skills with the ability to deliver results on-time and on-budget with minimal supervision

Ability to build and leverage relationships at all levels of the organization

Licenses & Certifications

Valid Class C Texas Driver’s License

Ability to attain Certified Professional in Learning & Performance (CPLP), Associate Professional in Talent Development (APTD) or similar credential within 24 months of hire

To apply:


14070 Proton Rd. - Suite 100
Dallas, TX 75244


Phone: 972-233-9107 ex. 224

Fax: 972-490-4219

If you are experiencing display issues with this page, please upgrade your browser to the most current available version.



Powered by Wild Apricot Membership Software