MAY 15 – Monthly Chapter Meeting – How to Design Award-Winning Product Training with Single Source Publishing.
Overview: Lisa Holmes and her team will discuss best practices for using single source publishing to create award-winning documentation, training and support solutions for Thomson Reuters Checkpoint software users. They will describe how Thomson Reuters applied Dr. Conrad Gottfredson’s and Bob Mosier’s Five Moments of Need model. The team will show the integrated components of the software and demonstrate their comprehensive approach to meeting learner needs. Their approach leverages different technologies while ensuring that the training and support converge transparently for the ideal user experience.
Lisa Holmes, Director of Product Training and Support
Mark Segner, Manager of Product Training Administration and Support
John Shearer, Senior Project Manager
Scott Henley, Senior Software Engineer
About Thomson Reuters:
Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. They combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, healthcare and science and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and
Preceding the meeting will be our regular JobNet group and Orientation for new/prospective members from 4:30 – 5:30 in rooms near the meeting room. Watch for more details as they become available.
NOTE: Starting this month the Dallas Chapter ASTD will begin charging $45 for at-the-door/walk-up registrations, so register early to save!
14070 Proton Rd. - Suite 100Dallas, TX 75244
Phone: 972-233-9107 ex. 224
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