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April Learning Technology SIG: Navigating Digital Transformation: Empathy in Change Management and Systems Training for Frontline Workers

  • 12 Apr 2024
  • 12:00 PM - 1:30 PM
  • Online: Zoom

Registration

  • Free to ATD Dallas members.

Registration is closed

ATD Dallas April Learning Technology SIG

Hosted by Karen Clem & Christopher Byrd



April 12, 2024 / 12:00-1:30pm 


Facilitator:

Justin Lake, CEO & Cofounder, Skyllful


Note: This webinar involves a two-step registration process. First by registering on this website and the second on Zoom. See additional details below.


BRIEF DESCRIPTION


Justin Lake, CEO of Skyllful, will emphasize the vital role of frontline workers in successful technology deployments. He'll discuss the challenges and emotions in adapting to new tech, underscoring the importance of empathy. The talk will highlight continuous communication and support throughout the tech adoption life cycle, urging organizational engagement to ensure success with digital transformation initiatives.


LEARNING OBJECTIVES


• Learn to recognize the human element in technology adoption, particularly the challenges faced by frontline workers.

• Understand the importance of continuous communication and support throughout the technology adoption life cycle.

• Develop organizational empathy and engagement with frontline workers to design and implement effective systems.


ABOUT THE FACILITATOR


As the founder of Skyllful, Justin Lake is committed to empowering frontline workers through simulations that aid in learning and utilizing crucial technology for job success. A lifelong technology enthusiast, Justin has held key roles with wireless carriers, mobile device manufacturers, managed service providers, and software development teams. His innovative approach brings creativity to every challenge, assisting companies in maximizing their digital technology investments.


AGENDA

11:50 am – Zoom Opens

12:00 pm – Welcome & Announcements

12:15 pm – Program Begins

1:30 pm – Meeting Concludes


LOCATION

Online: Zoom (Link will come from Zoom after second registration step.)


REGISTRATION COST

  • Member registration: Free!
  • Non-Member Guest registration: $10

TWO-STEP REGISTRATION DETAILS

  • After registering on the website, you will receive a confirmation email from ATD Dallas Chapter. 
  • IMPORTANT: Secondary registration via Zoom is necessary.  Click the link in the confirmation email to complete the registration process.
  • You will then receive a confirmation email from Zoom that will include options to download the meeting to your calendar and the actual Join Meeting link.

NOT ABLE TO ATTEND AS PLANNED?

Please cancel your registration by contacting info@tddallas.org


QUESTIONS

Contact 972-233-9107 ext. 224 or email info@tddallas.org


Note Regarding Special Interest Groups

  • All members of ATD Dallas are welcome to attend our Special Interest Groups at any time
  • All non-members are welcome to join us for up to 2 SIG sessions. After those 2 sessions, to provide ongoing chapter support to the SIG, you will need to join ATD Dallas by paying annual dues


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CONTACT US

14070 Proton Rd. - Suite 100
Dallas, TX 75244

Email: info@tddallas.org

Phone: 972-233-9107 ex. 224

Fax: 972-490-4219

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