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Change Management with Southwest Airlines

  • 15 Mar 2016
  • 5:30 PM - 7:30 PM
  • Southwest Airlines TOPS Center, 2432 Wyman St., Dallas, TX 75235 Lone Star Classroom 101
  • 33


  • Member registration with Dallas ASTD Membership.
  • Member registration with Dallas ASTD and National ASTD memberships.

Change Management with Southwest Airlines

Forty three years ago, Southwest Airlines launched a low fare revolution. Today, the Southwest Effect is alive and well, as the nation’s leading low fare airline continues to consistently offer the lowest fares in the industry, boost travel, and keep our competitors honest—all while standing alone against hidden fees.  Always working to improve the experience for our Customers and Employees, change has become a constant for Southwest.  The Change Leadership Team was formed almost five years ago to help address the impact of change on our People. 

Join us as Lori Winters, Southwest Airlines’ Senior Director of Change Leadership, shares how Change Management was started and has evolved at Southwest.  

 Insights to be covered:

  • How the Change Leadership Team was formed
  • An overview of the Southwest Airlines Change Management methodology
  • Our methodology in action through a case study of the launch of international service

Talent Development professionals won’t want to miss this incredible opportunity to hear change management best practices from the world's largest low-cost, high-engagement airline carrier.

When: March 15, 2016

Time: 5:30 PM – 7:30 PM

Location: Southwest Airlines TOPS Center| 2432 Wyman St, Dallas, TX 75235| Lone Star
Classroom 101

Registration closes at 12pm the Monday before the event. $10 increase in price for onsite registrations.

Visitor parking is extremely limited at the Southwest Airlines TOPS Center, so we are asking all Visitors to park in regular parking behind the gate. When you turn on to Wyman Street, go over the railroad tracks and continue past the Southwest Airlines TOPS Center. When you arrive at the gate, press the button to contact the Security desk and let them know you’re with ATD Dallas and they will let you in. After you park, please make your way up to the main lobby and the ATD/Southwest Airlines Staff will guide you from there.


14070 Proton Rd. - Suite 100
Dallas, TX 75244

Email: info@tddallas.org

Phone: 972-233-9107 ex. 224

Fax: 972-490-4219

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