Change Management with Southwest Airlines

Change Management with Southwest Airlines

Forty three years ago, Southwest Airlines launched a low fare revolution. Today, the Southwest Effect is alive and well, as the nation’s leading low fare airline continues to consistently offer the lowest fares in the industry, boost travel, and keep our competitors honest—all while standing alone against hidden fees.  Always working to improve the experience for our Customers and Employees, change has become a constant for Southwest.  The Change Leadership Team was formed almost five years ago to help address the impact of change on our People. 

Join us as Lori Winters, Southwest Airlines’ Senior Director of Change Leadership, shares how Change Management was started and has evolved at Southwest.  

 Insights to be covered:

• How the Change Leadership Team was formed
• An overview of the Southwest Airlines Change Management methodology
• Our methodology in action through a case study of the launch of international service

Talent Development professionals won’t want to miss this incredible opportunity to hear change management best practices from the world's largest low-cost, high-engagement airline carrier.

When: March 15, 2016

Time: 5:30 PM – 7:30 PM

Location: Southwest Airlines TOPS Center| 2432 Wyman St, Dallas, TX 75235| Lone Star
Classroom 101

Registration closes at 12pm the Monday before the event. $10 increase in price for onsite registrations.